The majority of airlines will sell seats based on demand therefore prices and savings in relation to published fares are constantly changing, however our experience in holding seats, research into available routes and consideration of other methods of travel can sometimes deliver even more savings than discounted tickets and on average we achieve a GENUINE 60% saving. For any given trip budget considerations, medical clearance and itinerary constraints are all taken into account when we research suitable options to enable you to make decisions based on comprehensive and thought through information.

Medical travel can require complex flight itineraries so having an experienced travel team that understands air medical processes assures a safe, comfortable, dignified journey for the patient at the earliest opportunity.

We research all available air fares, not just the major carriers and we will utilise exsisting travel documents. We aim to integrate all your travel requirements as well as the medical needs of each patient. Every carrier has their own medical guidelines and medical clearance process and therefore our knowledge will ensure compliance and avoid unnecessary and sometimes very costly delays.

The majority of our travel staff have over 12 years service with Travel Assistance and all staff undertake a comprehensive training schedule with constant updates. This investment in time and money ensures the most experienced and knowledgeable consultants and our investment in the latest technology ensure that they have the tools to perform to the best of their ability.

Every single booking made passes through a quality control procedure to guarantee that the best fare has been applied to it. This helps to ensure that each reservation has been made accurately and at the best available fare, prior to the issue of any travel documentation.

Our investment in staff and resources is highlighted when our consultants are required to research complex itineraries. Despite the increasing sophistication of new technology, it takes real skill, experience and patience to identify the "best" multi-sector itineraries. This is what our consultants thrive on. If an itinerary changes and flights have to be re-booked, they call upon their professional skills to find the best solution. Delivering the best results accurately, rapidly and cost effectively is what genuinely personal service is all about.

Travel Assistance provides an air ambulance alternative of flying via a commercial airline being accompanied by a doctor or nurse medical escort. A commercial airline is not just a cost effective alternative to air ambulance but can be a much more dignified and comfortable method of bringing a patient home.

Services available on a commercial flight include the luxury of first class or business class with full in-flight amenities including full meals and entertainment, the patient is able to get up if they want including being able to visit the toilet and may have access to lounges between flights. In contrast most air ambulances do not have bathrooms on board, are limited on distances they can travel before the need to stop to refuel, there is limited space available on the flight with only one or maybe two additional passengers allowed to accompany the patient, there is no entertainment or in-flight amenities and limited space for carry-on luggage (generally only one piece of carry-on luggage is permitted). Often Commercial flights are quicker including takeoff, customs and immigration clearance.

Travel Assistance works with reputable and established aircraft and helicopter charter brokers to provide our clients with an alternative option to schedule air services. Chartering an aircraft or helicopter can be a viable choice when traveling to remote destinations not served by schedules carriers or if larger groups are travelling. An example in the past is a repatriation of 72 passengers after a school trip went fatally wrong, we secured VIP airport facilities to ensure passengers were handled without any unecessary interaction with third parties and to minimise their distress.

Booking a hotel room was straightforward at one time. However, with room rates now fluctuating in response to supply and demand and seasonal variations in occupancy, it is becoming increasingly important to have an expert working on your behalf that can be relied upon to secure a hotel in the best location and rates possible.

Our hotel reservation systems compare the best rates available. Our inventory from multiple sources, including our own allow us to access the last available rooms when cities become heavily booked due to special events, exhibitions or trade fares.

In addition to giving choice in location we will provide a range of room types and service depending on budget. Hotels booked are pre-paid by us to make your travel experience even more simple.

Travel Assistance works with tried and tested suppliers, both in the U.K. and globally, to provide our clients with safe, reliable transfer services, with a focus on quality and value for money.

Travel Assistance have negotiated preferential rates with specialists in various countries which can supplement our clients own in-house staff at busy times. If you need to source a medical escort then let us quote. In many locations we can provide an appropriately qualified escort to save time and money.

Travel Assistance have a bank of non medical escorts that may be used to provide a companion for minors, elderly or disabled passengers. Our non-medical escorts will be familar with all travel procedures and be well briefed in order to meet the needs of each individual traveller.

As an increasing number of travellers are choosing rail as an alternative mode of transport to lower their travel costs, Travel Assistance is continually investing in the latest technologies and staff training to ensure that we deliver the same level of service and cost saving opportunities as we do with other services in our portfolio.

Travel Assistance works with Eurotunnel, all major car ferry shipping companies, worldwide rail, providing our clients with reservations and ticketing services to all U.K. European and Global destinations. We are able to offer all ancillary services, car hire, visas, emergency funds.....

To enable our clients to scrutinise and control all aspects of their travel expenditure and budgets, Travel Assistance has developed its own travel management reporting systems, creating precise and detailed reports which provide analysis into every aspect of their travel management processes. In particular, our systems can measure and illustrate cost savings, performance and compliance with travel policies. Main features of our reporting systems: Available in hard copy or electronic format and online, Easily accessible, 24 hours a day, User friendly, Graphical formats for easy analysis, Analysis of specific aspects of travel expenditure as well as broader trends, Precise and accurate data for budgeting and expenditure control, A high degree of customisation with standard or client-defined reports, Real-time analysis, both pre and post-trip identifies more ways to achieve cost savings and bring added value.